ISO 9001 Quality Management System Training Will Save You Money

Instead of asking yourself if you can afford to implement a quality assurance management system in your organisation, ask yourself if you can afford NOT to! You know better than everyone the ‘cost’ of poor quality.

Your customers are a picky bunch these days, right? And that is their right. There’s plenty of competition out there, and your customers will vote with their feet.

Best Quality Products

Money is hard-earned and shoppers want to ensure they are getting the very best quality products AND service, at the right price.

The simple truth is this: if you don’t deliver, you will lose customers. Then there’s the ripple effect. Those customers tell family and friends, and you lose potential new customers. That will cost you.

Getting a reputation for poor quality will affect any tenders or contracts you bid for. And that will cost you. This will affect staff morale, which will negatively affect productivity. That will cost you, too.

Time To Invest In Quality

Alternatively, you could invest in ISO 9001 Quality Management System training and avoid all those negatives. In fact, by surpassing customer expectations, you will most likely experience a profitable business boost.

Quality Assurance
ISO 9001 QMS is the most popular and widely used International Standard management system. And while it takes time, effort and investment to achieve, it will repay you over and over again.

Quality Assurance Consultant In Queensland

The most cost-effective and successful way to implement ISO 9001 is to work with a quality assurance consultant in Queensland. They do this every day, you don’t. Their knowledge and experience will make the journey much easier.

A quality assurance consultant will work with you and your team to formulate your quality assurance management system, put processes and training in place, monitor and evaluate. If you decide to take it all the way and get ISO 9001 accreditation, they can take you there.

One thing’s for sure, ISO 9001 will not only save and make you money, but will help ensure the future of your organisation.

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Importance Of ISO 14001 Environmental Management System In Queensland

Sound environmental management is a requirement that simply cannot be ignored these days, whether we are running an organisation or a home. And for businesses, that can be quite a challenge.

Many of the things we do, and the products we use, are governed by their possible impact on the environment, right down to our choice of car, and how we clean our homes. Schools are teaching children why they should be environmentally responsible, and businesses must comply with an ever growing raft of regulations.

Meeting Environmental Expectations

Any new business or building project will be expected to exceed environmental expectations, and is required to build environmental protection into its development plan. No surprise then, that so many businesses are choosing to implement the ISO 14001 environmental management system in Queensland.

Respected throughout the world as an international standard, ISO 14001 provides a sound framework in which organisations can develop an environmental management plan. Accepted by councils, government bodies and large corporations, it can be a major asset to a business, helping it to be compliant.

ISO 14001 environmental management systemPutting the Environment First

The ISO 14001 environmental management system in Queensland requires organisations to put sound environmental management at the heart of their operations. At all stages of business, from the buying of raw materials to packaging and transport, the organisation must seek to minimise its impact on the environment.

ISO 14001 demands strong leadership and a commitment from the whole organisation, with a focus on environmental management systems training for all employees.

Reduce Costs, Boost Reputation

Whilst implementing such a system takes time and money, most businesses that have been through the process will tell you it’s well worth it. It puts everyone within the organisation on the same page, and ensures compliance with legislation, thus reducing the risk of prosecution.

It lowers the chance of being responsible for an environmental disaster; boosts the organisation’s reputation as a responsible entity, and reduces costs by lowering power usage and reducing waste.

ISO 14001 is not yet compulsory, so now’s the time to find out more and be prepared.

Choose Integrated Management Services For Personalised Service

While workplace health and safety is crucial to any sized business in any industry, there are clearly some organisations that face far greater risks. These include industries such as mining, construction, transport and aviation.

It is not uncommon for these types of industry to integrate their workplace health and safety system with other management systems, to reduce time and documentation, and increase overall effectiveness.

Tailor-Made Systems

There are organisations that specialise in helping businesses with integrated management services, tailor-making a system that is perfectly suited to the company’s everyday needs and core function. And this is by far the best way to go if you are considering such a system.

A key part of the procedure is Integrated Management System training, to ensure staff and management are all on the same page and communicating, to ensure the system is fully functioning.

Integrated Management System trainingCost of Getting it Wrong

Businesses exist to attract customers and make money, creating jobs, and supplying products and services. All of these actions are governed by strict legislation, placing increased responsibility on the organisation. Failure to meet these responsibilities can cost the company a great deal, in terms of downtime, accidents and injury compensation, prosecution and fines, lost customers, returns or cancelled services, and so on.

In other words, it pays for organisations to get all these things right from the get-go, which is why Integrated Management System training is such a good investment. Whether the organisation is looking at its environmental impact, or quality assurance, risk management will become an integral part of the management system.

No One-Size-Fits-All Solution

By working with an organisation such as Standard Consulting in Brisbane, you can develop an integrated management system that incorporates your particular needs and concerns, putting the emphasis exactly where it needs to be. There is no one-size-fits-all solution, so don’t be tempted. Instead choose the system that will give you the greatest return on investment, by keeping your employees and your customers safe.

Get Back On Track With An Experienced Quality Assurance Consultant

Here’s something I see a lot in my neighbourhood: a new business opens, usually with a very impressive launch event, to which local dignitaries are invited. Advertisements are placed, photographs are taken, free introductory offers are made, and the customers come.

Good result, right? Only if that momentum lasts! Of course customers come – it’s new, it’s exciting, everyone’s talking it, and there’s free stuff! But when it comes time to spend money, if the product or service isn’t up to scratch, those enthusiastic customers will disappear.

Quality Better than Hype

More important than all that fanfare is a solid reputation for delivering great results every time. Customers want quality, consistency, service and value for money. And the best way to ensure that’s what you’re delivering, is to put an appropriate quality assurance management system in place.

Quality Consultant

If you are now having a light bulb moment, I suggest talking to quality management system consultants immediately! Preferably an organisation that is well experienced in ISO management systems, such as Standard Consulting in Brisbane.

Plan-Do-Check-Act

A good quality assurance consultant will explain how ISO 9001 can benefit your organisation, and how you go about achieving it. There are many different elements to an ISO 9001 quality management system but, if you follow the PDCA process, you will achieve amazing results.

PDCA is Plan-Do-Check-Act. PLAN your quality assurance program with the help of a quality assurance consultant; DO (implement) the plan; CHECK regularly that the plan is working, and ACT to improve it as needed.

While everyone wants a great deal, customers will respond to good, consistent quality by buying more frequently, or paying a little more. They will also tell their friends, creating new customers for your business. Remember, the same applies in reverse if the quality is poor!

Producing poor quality or inconsistent goods, using ineffective production methods and outdated systems will cost you more. And if you don’t take steps to turn it around, it could cost you your business.

Make Safety Management System Training Your Priority This October

October is Safe Work Australia Month, so it seems a good time to check whether you are doing enough to protect your employees. While intentions may be good, the high number of workplace accidents this year would indicate that many organisations require better safety management system training.

I mentioned ‘good intentions’ for a reason; no employer wants a serious accident or death on their conscious, so I would hope that all organisations have some sort of procedure in place. But is it enough? With increasingly strict legislation being put in place, I would suggest not.

Reduce Documentation

At this point most SMEs would throw up their hands and say they already have enough to handle, and don’t need any more bureaucracy. That’s exactly why they should be looking at implementing an Integrated Safety Management system (IMS).

As the name would suggest, an Integrated Safety Management system works by combining an organisation’s safety procedures with other parts of the business, thus reducing documentation and duplication.

Integrated Safety Management systemClear Roles and Responsibility

Workplace safety is closed linked with environmental management, HR procedures, even quality assurance, so an IMS makes perfect sense – especially for SMEs. Imagine only have one set of procedures to follow, one set of documentation and, most importantly, one audit.

An Integrated Safety Management system establishes clear roles and responsibilities, with management directly responsible for the safety of not only employees, but also other stakeholders, including customers, suppliers and contractors.

Set Priorities

An IMS takes away any ambiguity – everyone understands their role and responsibility, and receives the training necessary to successfully fulfil those roles. It also helps set priorities, so that every task becomes manageable.

As of 6 September, 2016, 117 Australian workers had been killed at work. Think of the repercussions of that. 117 families torn apart, dealing not only with grief, but also with the huge financial burden of losing a breadwinner. Think of the psychological effect on that person’s workmates, and on the employer, never mind the huge cost to the business, and likely prosecution.

Nobody ever wants to deal with that and, an Integrated Safety Management system in place, you’ll probably never have to.

Quality Management System Consultants Who Get Things Done

Working towards a successful quality assurance management system is much easier than you may think, if you follow certain steps. Remember, the whole point of implementing a management system is to make life easier, not harder!

The first step must surely be to engage experienced quality management system consultants, a team that can not only tailor-make your management system, but also help you successfully implement it and deliver the necessary training to your staff.standard consulting
Working with your consultants, the next step is to identify and prioritise your goals in implementing a quality assurance management system. What do you want to achieve? Are you aiming for certification? Do your current policies and procedures support that?

Are You Ready For Change?

You then need to consider what actions need to be put in place to achieve those goals, as well as recognising factors that might hold you back. For example, is your product meeting customer expectations? Do you have enough financial backing? Are your staff motivated for change?

This type of feedback is especially important in implementing quality assurance improvements. Don’t be afraid to ask your customers for their thoughts, and don’t be upset if some of that feedback is negative; negative feedback can sometimes help us make the biggest changes of all.

All of this information can be used by your quality management system consultants to create your plan of action; it really does need to be that personalised in order to be effective. That is why we never recommend trying to implement off the shelf solutions.

Choosing The Right Consultants

Look for consultants who offer the full deal, from beginning to end, as consistency is then assured. You should also aim to use specialist ISO consultants, who are Exemplar Global-certified, and who employ experienced, qualified trainers. A suggestion in Queensland would be Standard Consulting in Brisbane.

In such a competitive global market there are many benefits to be gained by improving your organisation’s quality assurance management system.

ISO Integrated Management System Training The Way To Go

We all know there’s a lot of red tape in business and, if you’re a small to medium-sized enterprise, it can be really hard to keep up with it all. Unfortunately, with an increasing number of rules and regulations in place, you don’t really have a choice.

Take environmental management, for example. Legislation is much tougher these days, and rightly so. This is one of those areas where government has responded to demand from the public and other organisations, to put in place protective measures for our endangered environment.

For too long some companies got away with showing little responsibilities and, as a result, we have seen some terrible environmental disasters.

Meeting Customer Demands

So, if you’re an SME, what’s the best way that you can ensure you’re meeting all and any environmental criteria, as well as ‘green’ demands from your customers, without incurring huge expense?

There is a simple solution – and that’s an ISO 14001 environmental management system in Queensland.EMSRecognised globally as the most comprehensive and recognised environmental standard, ISO 14001 was recently revised, and provides an unbeatable management tool for any sized organisation. Whether you are running a transport company or a tea-room, this standard provides a user-friendly set of systems to not only ensure you are meeting your legal obligations, but to also reduce your costs.

Minimising Risk

The ISO 14001 environmental management system is about identifying and minimising environmental risk; making better use of natural resources; reducing waste; reducing water and energy use, and more.

With the 2015 revision, there is now increased emphasis on other key environmental topics, such as climate change, and encouragement to recycle and re-use wherever possible.

The beauty of international standards is that, rather than increase the amount of red tape, they actually work to reduce documentation and duplication. And one of the ways in which they do this, is through integration.

Integrating Systems

ISO integrated management system training shows businesses how to bundle the key systems they need and use. So, for example, a business looking to implement ISO 14001 environmental management system in Queensland, might also integrate a workplace safety management standard, such as AS/NZS 4801 or OHSAS 18001.

It makes perfect sense to put these together, as both are about safe work practices, reducing risk and minimising impact on the surrounds.

Creating an integrated management system is as simple as contacting standard consulting in Brisbane.