Choose Integrated Management Services For Personalised Service

While workplace health and safety is crucial to any sized business in any industry, there are clearly some organisations that face far greater risks. These include industries such as mining, construction, transport and aviation.

It is not uncommon for these types of industry to integrate their workplace health and safety system with other management systems, to reduce time and documentation, and increase overall effectiveness.

Tailor-Made Systems

There are organisations that specialise in helping businesses with integrated management services, tailor-making a system that is perfectly suited to the company’s everyday needs and core function. And this is by far the best way to go if you are considering such a system.

A key part of the procedure is Integrated Management System training, to ensure staff and management are all on the same page and communicating, to ensure the system is fully functioning.

Integrated Management System trainingCost of Getting it Wrong

Businesses exist to attract customers and make money, creating jobs, and supplying products and services. All of these actions are governed by strict legislation, placing increased responsibility on the organisation. Failure to meet these responsibilities can cost the company a great deal, in terms of downtime, accidents and injury compensation, prosecution and fines, lost customers, returns or cancelled services, and so on.

In other words, it pays for organisations to get all these things right from the get-go, which is why Integrated Management System training is such a good investment. Whether the organisation is looking at its environmental impact, or quality assurance, risk management will become an integral part of the management system.

No One-Size-Fits-All Solution

By working with an organisation such as Standard Consulting in Brisbane, you can develop an integrated management system that incorporates your particular needs and concerns, putting the emphasis exactly where it needs to be. There is no one-size-fits-all solution, so don’t be tempted. Instead choose the system that will give you the greatest return on investment, by keeping your employees and your customers safe.


Get Back On Track With An Experienced Quality Assurance Consultant

Here’s something I see a lot in my neighbourhood: a new business opens, usually with a very impressive launch event, to which local dignitaries are invited. Advertisements are placed, photographs are taken, free introductory offers are made, and the customers come.

Good result, right? Only if that momentum lasts! Of course customers come – it’s new, it’s exciting, everyone’s talking it, and there’s free stuff! But when it comes time to spend money, if the product or service isn’t up to scratch, those enthusiastic customers will disappear.

Quality Better than Hype

More important than all that fanfare is a solid reputation for delivering great results every time. Customers want quality, consistency, service and value for money. And the best way to ensure that’s what you’re delivering, is to put an appropriate quality assurance management system in place.

Quality Consultant

If you are now having a light bulb moment, I suggest talking to quality management system consultants immediately! Preferably an organisation that is well experienced in ISO management systems, such as Standard Consulting in Brisbane.


A good quality assurance consultant will explain how ISO 9001 can benefit your organisation, and how you go about achieving it. There are many different elements to an ISO 9001 quality management system but, if you follow the PDCA process, you will achieve amazing results.

PDCA is Plan-Do-Check-Act. PLAN your quality assurance program with the help of a quality assurance consultant; DO (implement) the plan; CHECK regularly that the plan is working, and ACT to improve it as needed.

While everyone wants a great deal, customers will respond to good, consistent quality by buying more frequently, or paying a little more. They will also tell their friends, creating new customers for your business. Remember, the same applies in reverse if the quality is poor!

Producing poor quality or inconsistent goods, using ineffective production methods and outdated systems will cost you more. And if you don’t take steps to turn it around, it could cost you your business.

Make Safety Management System Training Your Priority This October

October is Safe Work Australia Month, so it seems a good time to check whether you are doing enough to protect your employees. While intentions may be good, the high number of workplace accidents this year would indicate that many organisations require better safety management system training.

I mentioned ‘good intentions’ for a reason; no employer wants a serious accident or death on their conscious, so I would hope that all organisations have some sort of procedure in place. But is it enough? With increasingly strict legislation being put in place, I would suggest not.

Reduce Documentation

At this point most SMEs would throw up their hands and say they already have enough to handle, and don’t need any more bureaucracy. That’s exactly why they should be looking at implementing an Integrated Safety Management system (IMS).

As the name would suggest, an Integrated Safety Management system works by combining an organisation’s safety procedures with other parts of the business, thus reducing documentation and duplication.

Integrated Safety Management systemClear Roles and Responsibility

Workplace safety is closed linked with environmental management, HR procedures, even quality assurance, so an IMS makes perfect sense – especially for SMEs. Imagine only have one set of procedures to follow, one set of documentation and, most importantly, one audit.

An Integrated Safety Management system establishes clear roles and responsibilities, with management directly responsible for the safety of not only employees, but also other stakeholders, including customers, suppliers and contractors.

Set Priorities

An IMS takes away any ambiguity – everyone understands their role and responsibility, and receives the training necessary to successfully fulfil those roles. It also helps set priorities, so that every task becomes manageable.

As of 6 September, 2016, 117 Australian workers had been killed at work. Think of the repercussions of that. 117 families torn apart, dealing not only with grief, but also with the huge financial burden of losing a breadwinner. Think of the psychological effect on that person’s workmates, and on the employer, never mind the huge cost to the business, and likely prosecution.

Nobody ever wants to deal with that and, an Integrated Safety Management system in place, you’ll probably never have to.

Quality Management System Consultants Who Get Things Done

Working towards a successful quality assurance management system is much easier than you may think, if you follow certain steps. Remember, the whole point of implementing a management system is to make life easier, not harder!

The first step must surely be to engage experienced quality management system consultants, a team that can not only tailor-make your management system, but also help you successfully implement it and deliver the necessary training to your staff.standard consulting
Working with your consultants, the next step is to identify and prioritise your goals in implementing a quality assurance management system. What do you want to achieve? Are you aiming for certification? Do your current policies and procedures support that?

Are You Ready For Change?

You then need to consider what actions need to be put in place to achieve those goals, as well as recognising factors that might hold you back. For example, is your product meeting customer expectations? Do you have enough financial backing? Are your staff motivated for change?

This type of feedback is especially important in implementing quality assurance improvements. Don’t be afraid to ask your customers for their thoughts, and don’t be upset if some of that feedback is negative; negative feedback can sometimes help us make the biggest changes of all.

All of this information can be used by your quality management system consultants to create your plan of action; it really does need to be that personalised in order to be effective. That is why we never recommend trying to implement off the shelf solutions.

Choosing The Right Consultants

Look for consultants who offer the full deal, from beginning to end, as consistency is then assured. You should also aim to use specialist ISO consultants, who are Exemplar Global-certified, and who employ experienced, qualified trainers. A suggestion in Queensland would be Standard Consulting in Brisbane.

In such a competitive global market there are many benefits to be gained by improving your organisation’s quality assurance management system.

ISO Integrated Management System Training The Way To Go

We all know there’s a lot of red tape in business and, if you’re a small to medium-sized enterprise, it can be really hard to keep up with it all. Unfortunately, with an increasing number of rules and regulations in place, you don’t really have a choice.

Take environmental management, for example. Legislation is much tougher these days, and rightly so. This is one of those areas where government has responded to demand from the public and other organisations, to put in place protective measures for our endangered environment.

For too long some companies got away with showing little responsibilities and, as a result, we have seen some terrible environmental disasters.

Meeting Customer Demands

So, if you’re an SME, what’s the best way that you can ensure you’re meeting all and any environmental criteria, as well as ‘green’ demands from your customers, without incurring huge expense?

There is a simple solution – and that’s an ISO 14001 environmental management system in Queensland.EMSRecognised globally as the most comprehensive and recognised environmental standard, ISO 14001 was recently revised, and provides an unbeatable management tool for any sized organisation. Whether you are running a transport company or a tea-room, this standard provides a user-friendly set of systems to not only ensure you are meeting your legal obligations, but to also reduce your costs.

Minimising Risk

The ISO 14001 environmental management system is about identifying and minimising environmental risk; making better use of natural resources; reducing waste; reducing water and energy use, and more.

With the 2015 revision, there is now increased emphasis on other key environmental topics, such as climate change, and encouragement to recycle and re-use wherever possible.

The beauty of international standards is that, rather than increase the amount of red tape, they actually work to reduce documentation and duplication. And one of the ways in which they do this, is through integration.

Integrating Systems

ISO integrated management system training shows businesses how to bundle the key systems they need and use. So, for example, a business looking to implement ISO 14001 environmental management system in Queensland, might also integrate a workplace safety management standard, such as AS/NZS 4801 or OHSAS 18001.

It makes perfect sense to put these together, as both are about safe work practices, reducing risk and minimising impact on the surrounds.

Creating an integrated management system is as simple as contacting standard consulting in Brisbane.

Achieving Quality Management System ISO 9001 Certification In Qld

Most Queensland businesses have heard of quality management system ISO 9001 certification but many are unsure how to go about achieving it. Clearly an organisation has to reach certain standards to achieve certification, but the process can be very straightforward, if you work with an expert consultancy.

Certainly, quality assurance in Queensland is a key issue, as we work hard for our money these days and demand quality goods and services when we go shopping.

To meet this demand in an increasingly competitive market, smart businesses see the sense of implementing an accredited quality assurance management system, as this makes the job of delivering quality products easier.

Quality Assurance

Quality Goals and Targets

The first step in delivering quality is to quantify what that actually means, something ISO 9001 spells out very clearly. The steps needed to attain quality management system ISO 9001 certification will help lay down an organisation’s goals and targets.And whereas quality control can pick up mistakes after production, quality assurance planning is far more beneficial, as it builds in factors to avoid mistakes in the first place.

Quality assurance doesn’t so much look at the products themselves, but at the systems, equipment, materials, training and management needed to produce them.

There are professional quality management system consultancies in Queensland, such as Standard Consulting in Brisbane, who work with organisations to tailor-make and implement a quality assurance management system, train all staff in the system, and then help the organisation work towards certification.

Quality Assurance Auditing

One way in which this is done is through auditing. The organisation can use internal audits to monitor its performance, and regularly tweak systems for the best results. But when it comes to certification, that will require an external, or third party audit. By that stage, however, with help from professional consultants, it should be very straightforward.

With a thorough understanding of what is required for ISO 9001 certification; the implementation of a professional quality management system, and the appropriate training, most Queensland businesses can achieve certification within three to six months.

How Quality Management System ISO 9001 Will Improve Your Business

Everybody knows what ‘quality’ means and, these days, we all expect the best quality – for the best price. So, whatever the product or service – from muffins to motor cars – it’s up to the business owner to ensure the quality is there.

But there seems to be a bit of confusion over the true definition of a quality assurance management system in Queensland.

What some call a management system, is actually just a management plan. And while the latter forms a good basis for developing a full system, it does not count towards Quality Management System ISO 9001 certification.

Every business or project should have a quality plan, of course. It’s a way of ensuring that everything is done correctly, and that the product is well made, safe and fit for purpose.

Quality Assurance

Quality at every level

However, a quality assurance management system Qld is quite different. For starters, it looks at the entire operation, not just one product. It takes into consideration every aspect of the business, to create quality throughout every level.

And it is generally developed and implemented with the help of professional quality management system consultants.

The consultant starts by reviewing any existing plans or systems to see what needs changing and what can stay. The idea is to bring everything into one coherent whole, for easier management and smoother operation.

International recognition

Quality Management System ISO 9001 is an international standard, and the world’s best known quality system. Having the Quality Management System ISO 9001 stamp of approval brings many benefits, and immediately qualifies the holder to, for example, bid for Government contracts, or become a supplier to a major company.

Suitable for any size business, in any industry, ISO 9001 brings many benefits, including increased savings and bigger profits.

But one of the biggest advantages has to be the improved reputation for producing quality goods and services, something that is sure to boost customer numbers, and possibly attract investment in the business.

Certainly, any organisation hoping to operate in the export market would be well advised to talk to quality management system consultants sooner rather than later.